CORONAVIRUS – SURGERY UPDATE

CORONAVIRUS (COVID-19) SURGERY UPDATE

Please understand that we are in unprecedented times. As our access has been restricted, we are experiencing a high volume of calls. You can help us by limiting your contact to the surgery. Please only contact us if you require a GP consultation or you have a prescription request, when your prescription is due. Early requests for medication will not be accepted. Please consider registering for on-line prescriptions. This will help both you and us.

If you are currently residing out of our catchment area we are unable to help you. Please use the on-line facility of NHS Choices or NHS 111 to locate your nearest GP Surgery.

Unfortunately, we cannot provide you with either hand sanitiser or protective equipment.

Please do not ring us asking when your medication will be delivered. We will deliver it to you as agreed but it may be later in the day than normal. This is because we are delivering to more people than usual due to the advice to socially isolate or self-isolate.

Finally, please treat our staff with consideration and respect. We understand that personal anxiety and tension is high at this time. However, this cannot be used as an excuse for rudeness. We are offering the best service that we can under very difficult circumstances.

Thank you for your cooperation.